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  1. FloomX
  2. Shop Management

Shop Management

Maximising your Floom revenue

  • How do I get featured on Floom's socials?
  • Creating a Pricing Strategy for your products
  • How do I get 5 star reviews?
  • How can I boost sales on the marketplace?
  • How can I ship Nationwide on Floom?
  • How do I get more orders?
See all 7 articles

FAQs

  • Floom Black Friday 2024
  • Promoted Listings Terms & Conditions
  • Our Standard Refund Policy
  • When was I paid for my 2021 Floom orders?
  • How do I get paid at Floom?
  • What are Stripe Fees?
See all 8 articles

Your FloomX Account

  • UK FloomX Terms & Conditions
  • Have issues with receiving push notifications on your device?
  • Notifications - Never miss an order again!
  • US FloomX Terms & Conditions
  • How to use our Order Help button: Substitutions, Cancellations, Failed deliveries and Proof of delivery
  • When will I get paid for my Floom orders?

Order management

  • What should I do when a delivery fails?
  • What are Order status checks?
  • Delayed deliveries
  • How can I update a Floom order?
  • What is considered proof of delivery?

Delivery Settings

  • When am I at risk of incurring a refund or penalty fee?
  • How to Check your Delivery Coverage
  • How can I change my delivery settings on Floom?
  • How do I set my delivery radius?

Shop management

  • Florist Performance Criteria
  • Frequently asked questions for Floom collection
  • How can I turn my shop off for Floom deliveries?
  • How do I set a holiday with Floom Collection?
  • How to Set a Holiday
  • How to set a single product out of stock
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